These Terms govern access to and use of NomNom services provided by . By creating an account or using the service, you agree to these Terms.
1. Eligibility and Accounts
- You must provide accurate registration and payment information.
- You are responsible for activity under your account credentials.
- We may suspend accounts for fraud, abuse, or safety concerns.
2. Marketplace Role
NomNom provides a technology marketplace that facilitates food pickup and delivery coordination. Food preparation and menu content are provided by third-party food providers.
3. Fees, Taxes, and Tips
- Delivery fees, taxes, and tip amounts are displayed before checkout.
- Tips are voluntary and are intended for the assigned rider.
- Charges may vary by location, demand, and promotional adjustments.
4. Deliveries and Timing
Delivery windows are estimates and may change based on kitchen delays, weather, traffic, or rider availability.
5. Refunds and Adjustments
Refund eligibility is governed by the NomNom Refund Policy at /legal/refunds.
6. Acceptable Use
- No harassment, threats, discrimination, or unsafe conduct.
- No misuse of discounts, payment methods, or referral systems.
- No reverse engineering or interference with service operations.
7. Disclaimers and Limitation of Liability
Services are provided on an "as available" basis. To the extent permitted by law, NomNom disclaims implied warranties and limits liability for indirect or consequential losses.
8. Changes and Contact
We may update these Terms from time to time. Material changes will be communicated by posting an updated effective date. Questions may be sent to hello@nomnom.cc.